FAQ

HOW DO I BECOME A BIDDER?

Click on Auctions/Registration/Account tab then “Create Bidder Account” link to register. Once e-mail is confirmed, log in with e-mail and password. Once confirmed you are given a bidder number that will show when your logged in and bidding. No credit card required to register, bid or pay.

HOW DOES THE AUCTION WORK?

Auctions are timed and open for bidding for 7 days. Auction begin and end date and times will be listed on each auction. During that 7-day time, bidders can bid on listed items until that item closes. Each item will have a countdown indicator. Once the bidding is closed and it’s the end of the auction, the bidder with the highest bids will win those items.

WHAT IS THE BID AMOUNT?

$1 start, .50c increments up to $10, $1 up to $100, $2.50 from there.

WHAT IS MAX BIDDING?

Max bidding allows you to enter a private maximum bid, so you don’t have to manually bid on an item. Type your maximum bid amount in white box and click YOUR MAX BID button. This is the most you are willing to pay for that item. In your absence, the system will bid for you, up to your maximum bid. If no one else bids higher, you’ve won that item. You may even get the item for less than your maximum bid. Do this on any of the auction items.

WHAT IS EXTENDED BIDDING?

Bidding will remain open on items with competing bids when a bid is placed right before item closes. Bidding will remain open until there is no bid activity for about a minute after the last bid. This ensures that everyone gets a chance to be the highest bidder. Remaining items will be pushed back to allow ample time to bid on all lots.

WHAT IS THE BUYERS PREMIUM?

The buyer’s premium is an additional 10% for cash payment or 12% for check, credit card or PayPal payments, this is added to your final total in addition to applicable sales tax.

WHAT IF I AM TAX EXEMPT?

Bidders can download the Ohio Tax Exempt Form, complete including Vendor’s Number and e-mail or provide or fill out at pick-up time. If is not provided, tax will be charged for that sale. No sharing of Vendors License is permitted.

CAN I SEE THE ITEMS IN PERSON?

In person preview is available by appointment. Call, text or e-mail.

HOW CAN I PAY FOR MY ITEMS?

Buyer will receive an summary/invoice by e-mail provided in bidder registration within 24 hours after auction. Payment can be made on-line via PayPal or credit card by requesting a PayPal invoice. Payment can also be made in person at pick-up time with PayPal, major credit card, cash or good check. Payment with a check will require a valid driver’s license stating current address listed on check. Some checks may require items to be held until check clears. As you might expect, a bad check will result in a $45 return fee and you will be blocked from future auctions. Credit card payment can not be taken over the phone. No mailed payments will be accepted. PayPal or cash is always preferred.

A2B Vintage Auctions does not collect or store any payment information.

WHEN IS PAYMENT DUE?

Payment is due by pick-up date for your auction or within 3 days of auction end. Items cannot be picked up until invoice is paid in full.

ARE ITEMS IN THE AUCTION GUARANTEED?

ALL ITEMS ARE SOLD AS IS, with no guarantees implied or promised.
We care very much about creating clear and honest listings. However, we cannot guarantee the on-going working condition of electronic or motorized items. Or the longevity of all other items as this is greatly affected by their handling or use. Buyer is taking that risk, especially with vintage and antique items. However, again, if an item is clearly not as described, we are happy to have you refuse pick-up and receive a refund for that item. Refund will be made within 3 days and in the same form as the payment. Once an item is picked-up, it cannot be returned for any reason, so please inspect your items before they are taken off our premises.

WHEN AND WHERE CAN I GET MY ITEMS?

All items are to be picked up at our Willoughby Ohio warehouse. Warehouse is located off Vine St near Downtown Willoughby. Address provided on buyer’s invoice. Pick-up dates & times are stated for each auction. No open hours outside of pick-up dates.

DO YOU OFFER SHIPPING?

WE DO NOT OFFER IN-HOUSE SHIPPING. However, we are happy to drop off appropriate size, unpacked items to the local FedEx store if 9-digit FedEx account number is provided and verified. FedEx will charge you directly for packing and shipping of your item(s). Delivery charge for multiple items.

FedEx.com to open a free shipping account (FedEx will charge you directly for packing and shipping)
Local FedEx – 440-255-3000 for packing and shipping cost estimates.

All items must be picked up by the last date and time indicated for your auction. If this is not possible, please contact us to ensure arrangements can be made in a timely manner.

WHAT IF I DON’T PAY FOR MY ITEMS?

First, you cannot pick them up. We have no interest in forcing you to pay for your purchases. You are responsible to pay your invoice or to let us know as soon as possible that you will not be completing the transaction. If you do not pay for your auction items and we do not hear from you within three days of the auction close, you will be blocked from bidding in future auctions. We like you and don’t ever want to do this… so please, communication is very helpful and appreciated.

WHAT IF I PAY BUT DON’T PICK-UP DURING PICK-UP TIMES?

Again, communication is the cure for all issues, really. If you let us know, then we can work with you in most cases. If we don’t hear from you within 2 weeks of the auction close, your payment will be forfeited, and your items will be resold. Again, we like you, so please contact us to discuss a solution.
We are a small warehouse and do not have the space to store your items. No lodging of your items is available, so please make arrangements for a timely pick-up. If you do, we will like you even more…

DO YOU TAKE CONSIGNMENTS?

A2B Vintage does not accept consignments.

DO YOU BUY ITEMS?

Your best buyer is someone who will use your items in their own home. These buyers do not have to re-sell, so they can pay more. We always recommend this option, first. As my father always said… ” the one who does the most work should get the most reward”. With that said, if that option does not interest you, or you need to move several items in a timely manner…

ITEMS WE PURCHASE: good condition – vintage, modern manufactured and antique solid wood furniture sets & some occasional use pieces, some collectables & collections, antique embroidered linens & quilts, appliances within 4 years of age, cars, motorcycles and other vehicles, etc…

ITEMS WE DO NOT PURCHASE: pressboard furniture (cuz it doesn’t sell), mattresses/ box springs or upholstered pieces, electronics, TVs or office equipment. Office furniture or media armoires (cuz no one uses them anymore). Exercise equipment (cuz no one EVER used them), patio furniture, general household items including lamps, glassware, dishes, small appliances, wall art, yard tools. Storage units or run-offs. If you’re not sure, give us a call.

Please note, we generally will not purchase single items as the cost to move one piece can quickly eat up the value.

See Bidder info